We are committed to ensuring that you are completely satisfied with your formalwear purchase. If you are not satisfied with your purchase, we offer the following return and refund options: Return Timeframe: You can return your product within 30 days from the date you received it. Item Condition: Returned items must be unworn, unwashed, with original tags and packaging, and accompanied by the original purchase receipt. Return Method: Please contact our customer service for the return address and instructions. Customers are responsible for the return postage, unless the product is defective or we sent the wrong product. Special Item Returns: Customized, discounted or special items may not be subject to the normal return policy. Please refer to the product page for details. Refund Processing Refund Method: Refunds will be made to your original payment method. Processing Time: Once the returned product is received and inspected, and eligible for return, we will process a refund within 5 business days. The time it takes for the refund to be credited to your account may vary depending on the payment method. Replacement of Items If you wish to replace an item, please first return the item according to the return process and place a new order for the item you want. This ensures that you can get the item in the size or color you need in a timely manner. Contact Information If you have any questions, please contact us at: Phone: +1 6072983412 Email: erinhutchins@friendshiptrend.com Thank you for choosing our men’s formal wear, we look forward to providing more quality services to ensure that your shopping experience is pleasant.
